We are always on the lookout for fresh talent to join us. Our permanent jobs come with excellent pension and life assurance policies, ‘buy and sell’ holiday schemes, plus a host of options on healthcare, dental plans, and retail discounts.

Have a look at what roles are currently available below and be sure to bookmark this page to pop back from time to time. Your next permanent or contract role could be appearing here soon.

If you are interested in any of the vacancies below, please contact us by email including your CV and details of why you think you would be a great addition to our team.

Team Leader (Service Desk)

Team Leader (Service Desk) Job Role:

To manage the performance of Services to our customer, ensuring that service levels are achieved and in line with contracts whilst ensuring that customer expectations are set, met or exceeded:  To act as the first line of escalation for the Service Desk Analysts as well as being responsible for line management and performance management of the Service Desk Team, producing and analysing reports to highlight performance issues and trends.

To assist the Service Desk Manager with the functional management and application of the Major Incident Process, Reactive and Pro-Active Problem Management and Change Management.

Technical Account Manager

To provide complete, after-sales, technical account management of key customers, working closely with a team of Service Delivery Managers as part of a task-force, for the purposes of providing greater technical understanding and documentation, leading to higher customer retention and satisfaction, and increased technical understanding throughout the rest of the service teams.

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